7b77's Privacy Policy

When creating an account and using services on 7b77, we may collect the following types of information:

• Identity Information: Full name, date of birth, national ID number or passport details (for identity verification).
• Contact Information: Email address, mobile number, and current address.
• Financial Information: bKash, Nagad, Rocket, or Upay account numbers and transaction details.
• Account Information: Username, password (in encrypted form), gaming history, and preferences.
• Technical Information: IP address, browser type, device identifiers, and cookie data.
• Behavioral Information: Time spent on the site, pages viewed, click patterns, and gaming behavior.

We collect information in several ways:

• Directly from you: During registration forms, login, deposit or withdrawal processes, and when contacting customer support.
• Automatically: Through cookies, web beacons, and other tracking technologies.
• From third parties: Identity verification services, payment processors (bKash, Nagad, Rocket, Upay), and fraud prevention agencies.

7b77 does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

• Service Providers: Payment processors such as bKash, Nagad, Rocket, and Upay, and technology infrastructure providers. They receive information only for specific tasks and may not use it for any other purpose.
• Legal Obligations: To comply with court orders, lawful requests from law enforcement agencies, or anti-money laundering regulations.
• Fraud Prevention: Limited data sharing with specialist agencies to stop fraudulent activity.
• Business Transfers: In the event of a company merger or acquisition, the new owner will be required to comply with this policy.

7b77 uses multiple layers of security to keep your personal and financial information safe:

• SSL Encryption: All communications on the website and app are secured with 256-bit SSL technology.
• Password Encryption: Your password is stored using a strong hashing algorithm.
• Secure Servers: Data is maintained in secured data centers.
• Access Control: Only staff members who require access can view your information.
• Regular Audits: Regular security testing is conducted on the system.
• Firewall & Monitoring: Round-the-clock network monitoring is active at all times.

However, no method on the internet is 100% secure. If a data breach occurs, we will notify you as soon as possible.

We retain your information for as long as your account is active or as needed to provide services. After an account is closed, information may still be retained for the following reasons:

• To meet legal and regulatory obligations.
• To resolve disputes and enforce our agreements.
• To preserve evidence for fraud and abuse prevention.

After the specified period, information is securely deleted or anonymized.

Your financial transactions — deposits and withdrawals via bKash, Nagad, Rocket, or Upay — are completed in a fully secure environment. In this regard:

• Payment information is sent directly to the relevant mobile financial service provider.
• We never store your full mobile PIN or password.
• All financial transactions are monitored to detect unauthorized activity.
• Transaction records are securely stored in accordance with legal requirements.

Your information may be stored or processed on servers outside Bangladesh for technical operational purposes. In such cases, we ensure that:

• Adequate data protection laws or mechanisms exist in the receiving country.
• Industry-standard encryption is used during the transfer.
• Third-party service providers are bound by agreements requiring equivalent protection standards.

If you have consented to receive marketing communications, we may send you promotional offers, bonus information, or service updates. At any time you may:

• Stop marketing emails by clicking the "Unsubscribe" link at the bottom of the email.
• Contact [email protected] to request that all marketing communications be stopped.

Even if you opt out of marketing communications, important notifications related to your account and transactions will continue to be sent.

The 7b77 platform may include services from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, or JILI. These providers have their own privacy policies and may process information independently. Their policies are not under our control, so we are not responsible for their practices. Our recommendation — review the privacy policy of each provider.